" The whole purpose of education is to turn mirrors into windows." - Sydney J. Harris
Frequently Asked Questions
On this page you will find information to frequently asked questions related to services provided through
Within The Light as well as questions about the supernatural. The information below is offered as a resource for
those interested in the field of spirituality as a whole. Please read the information below before contacting Within the Light as
many of your questions can be answered here. However, if you still can't find the answer to your question(s), please feel free to email
Tracy Lee Nash below, to see if she can be of further assistance to you.
Please DO NOT submit a request for one of her services here; for this you would need to visit the Services Page, thank you!
FAQ'S
Questions About Services
Q. Do you offer refunds?
A. *NO REFUNDS ALLOWED after the 48-hour payment window has closed. All payments for services are non-refundable with
the exception of no connection occurring, meaning if I cannot connect at all for the client in a reading, monies will be refunded.
This does not mean you can receive a refund if you are unhappy with whom you connect with during a reading and/or the
information coming through. Again, refunds are provided only if no connection occurs. If, however, you ask for a refund,
you may receive one less a 50% non-refundable administrative fee. This also includes any additional fees Paypal charges
for the use of their Services. This policy is strictly enforced. Please note there are NO REFUNDS once you are
beyond your initial 48 hour window, however, if you request one, the 50% administrative fee applies to this as well.
If you continue with scheduling your appt. and/or allow the reading to continue until the end of the session, you are agreeing to
the terms above.
Q. How do I make an appointment/payment for a reading?
A. You can call 1-951-301-7683 and leave a message, but the best way to contact T.L. Nash is through email:
TracyLeeNash@Withinthelight.com. Due to the high volume of calls and email received, it can take up to 5-7 days to
receive an email response, phone calls are 3-5 days. All readings require the client call into number 1-951-301-7683 for their
reading, I do not contact the client. Current wait time for a reading is about 6-8 weeks, but can take longer depending on
the month and type of service requested.
All payments are due at the time of scheduling and/or you can simply visit the Services page and submit your payment.
You will then receive an informational email 5-7 days from the time of your payment submission.
Q. *Do you travel to people's homes?
A. Currently no, all readings are by phone only except for groups which sometimes may be in office and/or at the client's home
or other venue. *Any in person readings are only done if it is a referral from an already established client.
Q. *Do you charge a travel fee?
A. Yes. You will billed separately for the travel fee within the Inland Empire and it is as follows:
Up to 20 minutes: No Charge
30-45 minutes: $75.00
60 minutes: 95.00
1 1/2 hours: $125.00
2 hours: $185.00
*Please note, fees can vary depending on economy/gas prices
*Out of state readings require a flat rate and must include hotel accommodations and a car rental. Uber or Lyft is also
acceptable. The flat rate fee is determined by the circumstances of each event (i.e. how many people, how long the
event is, etc. ) . There is a non-refundable fee for all out-of-state readings 7 days from the time you schedule and book
the reading.
Q. Do you record the reading?
A. Clients can call in on a landline and use their cell phone to record. Or they can record their telephone session free of charge
at www.freeconferencecall.com . Please notify T.L. Nash in advance of your reading if you plan on using this free service.
Q. Can I bring someone to my reading for emotional support?
A. Yes, you may bring someone to your reading to support you, but sometimes others present during a session may also get read
and/or be read instead of you, taking that time from you. So, please be aware of this because no refunds will be offered if this
occurs.
Q. Can you guarantee I will connect with my loved one(s)? Can I choose who which loved one(s) I'd like to hear from?
A. Sometimes, no connection occurs between spirit and the medium. Additionally, a medium does not pick and choose
who comes through in a reading. They "connect" with the strongest energy(ies) and sometimes this may or not be someone you
were expecting to hear from, but this is the nature of the work. You as well as the medium do not decide who will come through
in a reading or if you will even make a connection at all. If no connection occurs your monies will be refunded, but there are
no refunds simply because you are unhappy with whom you connect with. If you request a refund, a 50% administrative fee
will apply.
Q. Can I ask direct questions to a deceased loved one during a medium session?
A. A medium acts as a conduit and relays information they are receiving from spirit to the client. So, information is typically flowing
in one direction: from spirit, to medium, to client. There are times, however, when spirit will already know what their loved one is
going to ask and will respond to their question through the medium before the client asks the question, but again, this isn't always
the case.
Questions About the Supernatural/Spirituality
Q. What is the difference between a psychic and a medium?
A. A psychic tunes into the energy of a person, item or place by feeling and/or sensing that energy which can include
the past, present and future in order to gather information about the object they are reading. A medium will also read
past, present and future events but uses the assistance of spirit, which the medium communicates with, in order to
relay any messages spirit may have.
​
Q. What is intuition?
A. Intuition, aka being psychic, is a knowing or sense without the use of reason or rational thought and it is within each of us.
​
​
Q. Am I a psychic or medium?
A. We are all born with the ability to live beyond our five senses and embrace the 6th sense abilities we have. It is a process of believing
we have these abilities, being open to them and utilizing our gifts in ways that resonates with us.
​
​
Q. What is the afterlife? Where is it?
A. We live in a multiverse, not a universe, hence, there are many vibrational layers and/or dimensions in this world. Whatever you would
like to call it; the afterlife, Heaven., etc. this is just one of these many dimensions, but unlike the present space we live in where we have
our physical bodies, once we shed them, we enter into a vibrational space where we go back to our purest form- our spiritual bodies.
​
​
Q. Do people who commit suicide go to Heaven?
A. In my professional experience as a medium I believe those who take their own life are still able to enter into Heaven. I have
communicated with many loved ones who ended their lives because of the immense pain they endured here in the physical world.
What their life lessons are, what they may need to still learn, etc. is the same as those who pass away from different circumstances,
meaning, in the end, we are all souls with a physical body and go through many experiences in order to learn what we are meant to in
our souls continual progression-suicide does not change this.
Q. Can you assure me I will connect with my loved one(s)? Can I choose who which loved one(s) I'd like to hear from?
A. Sometimes, no connection occurs between spirit and the medium. Additionally, a medium does not pick and choose who comes
through in a reading; they "connect" with the strongest energy(ies) and sometimes this may or not be someone you were expecting to
hear from, but this is the nature of the work. You as well as the medium cannot decide who will come through in a reading or if you
will even make a connection at all.
​
​
Q. Why don't my loved ones visit me?
A. There are a few reasons you may not sense your loved ones with you: 1. Acclimating to their new surroundings can take time 2. You may
not be open to receiving communication because you're not sure if spirit communication is truly real . In other words, some people feel
silly "talking out loud" to someone who isn't "there." 3. Your upbringing can play a role in spirit communication i.e., you were taught "it's
wrong to contact the dead." 4. Depending on where you're at in your grief stage, grief can block us from being able to sense our loved
ones and/or to receive communication from them as well.
​